# Aera Command: AI practice intelligence for owners | Aera Source: https://meetaera.com/aera-command/ > Aera Command tells rehab therapy practice owners what is happening across every location before they ask, and what to do about it, from live practice data. ## Your whole practice. One live view. Aera Command tells you what’s happening across your practice, and what to do about it. No reports to pull. Your morning brief is ready. - 93% arrivals at Cascade Valley - 78% arrivals at Riverside - $3.2K protected this week ▼ 14 pts · traced to authorization delays **+$50k** Revenue and collections lift per provider **5+ hrs** Saved weekly on admin reporting and analysis **57%** Higher plan of care completion rates Based on practices using Aera in early access. ## A continuously current view of the business, and what to do next. ### Learns what matters to you. What you watch, and what normal looks like. ### Turns data into direction. What changed, what’s driving it, and what to do next. ### Ask the business anything. From the whole practice to the claim behind it. ### Grounded in what’s happening now. Utilization, revenue, A/R and referrals, always live. ## Not just what happened. What to do next. ### Adaptive practice intelligence Learns what you monitor and what normal looks like, brings it forward automatically and answers questions in plain language. Your morning brief. What you watch, brought forward. - Arrival rate by location Pinned - A/R over 90 days Brought forward - Referral pipeline In view ### Proactive performance intelligence Watches performance against your own patterns, surfaces shifts early, explains the driver and quantifies the impact. ▼ 14 pts vs baseline · mostly auth delays ### Connected decision intelligence Go from a practice-wide metric to the patient, claim, visit or note behind it, then act on a next step Aera begins. Riverside arrivals are down 14 pts. Traced to authorization delays. - 31 Thursday visits pre-verified - Friday has the same pattern Pre-verify Friday too ### Multi-location performance intelligence One view across the organization that keeps each location’s context, so you can compare, spot outliers and drill in. Arrival rate by location Last 12 weeks ## Ask Aera. Your whole practice, one question away. No reports. No clicks. Just ask, and Aera answers with the context and does the work. ## Everyone gets the version of the truth they can act on. The same connected data, filtered to what each person can actually do something about. - A morning briefing with the full picture across every location, and what needs a decision. - Never surprised by a revenue issue. Trends surface early. - Decisions based on what’s happening today, not a report that was stale when it arrived. - An evening briefing: incomplete notes, pending co-signatures, urgent patient messages. - Morning context: today’s schedule, new patients, any compliance attention needed. - Nudges when they matter: “Elena’s authorization runs out in 2 visits.” - A morning queue already triaged, with context assembled and actions recommended. - Which payer is starting to deny what, before it becomes a crisis. - A/R alerts: which accounts are aging, which of those patients have an upcoming appointment. - Alerts on what needs follow-up: non-responsive patients, coverage gaps, schedule gaps. - Context for the conversation: “John’s insurance changed; here’s his new co-pay.” ## Know before someone has to tell you. ## Reporting tells you what happened. This tells you what to do about it. Aera Command already knows your baseline, and tells you the moment something moves. Waits for you to open it and pick a filter Arrives before you ask, in a briefing built for your role Shows numbers that were stale on arrival Reads today’s connected data, not a stale export Reports the metric, leaves the meaning to you Names the pattern and recommends the action Shows the same dashboard to everyone Learns what you monitor and brings it forward automatically Tells you about the denial after it happened Surfaces the risk early enough to act > “I am blown away. It seems you thought of everything.” From a practice at an early look at Aera ## Is Aera right for your practice? Leave your details. Our team takes it from there. ## Aera Command runs on Aera Intelligence. The same clinical, financial and operational context as every other solution group. ### Aera Intelligence Every patient, therapist, visit, payer, and claim is connected, giving Aera’s AI agents the context to reason, act, and complete the work. Here’s what just happened across your practice. - Referral scheduled · Operations Benefits verified, plan of care booked - Note signed · Clinical Claim built, codes checked - Claim submitted clean · Revenue Payer rules checked before it went out - Arrival dip flagged · Command Fix ready for the owner ### Aera Clinical Know your patient before the visit starts. Aera builds the note as you treat and checks it against payer rules before you sign. Marcus Bell ACL rehab · Visit 5 of 12 - Knee flexion 95° → 118° - Pain 6 → 3 - Home program 6 of 7 days Aera scribe · writing the note - Pain 3/10, worst going down stairs - Flexion 118°, up 23° since visit 1 - Plan: add step-downs to home program Compliance check: no stair goal in the plan of care Stair goal added · note is compliant ### Aera Operations Referrals, scheduling, coverage, and patient payments, handled end to end. Your staff handles the exceptions. I got ahead of Dr. Chen’s Thursday. Nothing for the desk to do. Open slot filled Booked from the waitlist overnight Likely cancellation Marco Alvarez, based on past visits Backup lined up Priya Shah is on standby by text Authorization renewed Requested before visit 12 ran out ### Aera Companion Keeps patients engaged between visits. Home exercise programs, therapist messaging, and progress tracking keep patients on track, and keep you informed. Aera Companion Riverside Physical Therapy - Hi Marcus, how did today’s step-downs feel? - Good! Stairs still a little sore going down - Nice work, that’s 6 of 7 days this week. I’ve added a note for your therapist about the stairs. - Your bill from Tuesday is ready. Pay now Paid ### Aera Revenue Claims built to be paid. Aera catches payer requirements before sign-off, moves claims through to payment, and brings your biller only the exceptions. A denied claim is now paid. I traced it back and fixed the cause. - Denied Coverage ended, the patient switched plans - Traced back to the front office Check-in used the old insurance card - Fixed at the source New plan on file, claim sent to the right payer - Fixed - Resent - Received - Accepted - Paid Coverage now checked at every check-in Gap closed ### Aera Growth A full set of marketing tools connected to the rest of your practice, so you reach the right patients at the right time and keep your schedule growing. Next week had 9 open slots. I filled every one. Mon Tue Wed Thu Fri - 4New referrals - 3Due for a visit - 2Past patients back ## Everything in Aera Command. Working as one. - Real-time KPI dashboard and analytics - Adaptive and proactive practice intelligence - Trend detection - Location-specific intelligence - Practice baseline learning - Conversational analytics - Data export ## Questions about Aera Command ### What is Aera Command? Aera Command is practice intelligence for rehab therapy owners and leaders. It brings clinical, operational and financial performance into one live view, tells you what is happening across your practice before you have to ask, and recommends what to do about it, with full context. ### How is Aera Command different from a reporting dashboard? Reporting shows what happened. Aera Command learns what you monitor and what normal looks like, then explains what changed, what is driving it, the impact and the next step. There is no report to remember or rebuild. ### Can I ask Aera Command questions in plain language? Yes. Ask about performance in plain language and move from practice-wide numbers to the patient, claim, visit or note behind them. ### Does Aera Command work across multiple clinic locations? Yes. It gives one view across the whole organization while preserving each location’s context, so owners can compare performance, spot outliers, see what is working differently and drill into the drivers. [See every question about Aera](https://meetaera.com/faq/#command) ## See what it feels like when it works.